Frequently Asked Question
Delegate access: Levels of permission
Last Updated about a month ago
When you invite another person or The McSwain Group customer support sends a request to access your account as a delegate, you are required to select one of the following access levels. An access level determines what a delegate can do in your account.
| Access level | Description |
|---|---|
| Products, Domains, & Purchase | A delegate can:
|
| Products & Domains | A delegate can:
|
| Domains Only | You can allow a delegate to handle management actions, transfer actions, or both. Learn how to assign delegate folder permissions. |
| Accounts Connection Only | A delegate can access your account at a future time, but cannot currently access or purchase products. Select this access level to keep a delegate connected to your account for future work. |
Regardless of the access level you grant, your delegate cannot:
- Accept an incoming domain transfer from another registrar or The McSwain Group account
- Manage or add payment methods to your account
- Invite others to access your account
- View or change your account credentials (like your password or Support PIN)
- View your order history
- Upgrade products (only new purchases and renewals are supported)
- Create or edit social media posts
Related step
- Now that you understand access levels, invite others to access your account.
More info
- Learn more about delegate access.
- As account owner, change a delegate's access level at any time.